ARTISAN CRAFT DESIGN INC. (“we,” “us,” or “our”) operates the website https://aiblb.com/ (the “Website”) and is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, purchase our products, or interact with our services. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

We may collect two types of information from you: personal information and non-personal information.

1.1 Personal Information

Personal information is data that can be used to identify or contact you. We may collect the following personal information when you interact with our Website or services:

  • Contact details: Name, email address (e.g., service@aiblb.com), phone number, mailing address (e.g., shipping/billing address), and other similar information you provide when placing an order, creating an account, or contacting customer support.
  • Payment information: Credit card details, debit card information, or other payment method details (collected and processed through secure third-party payment processors; we do not store full payment card information on our servers).
  • Account information: Username, password (encrypted), and preferences associated with your Website account.
  • Communication data: Content of emails, messages, or other communications you send to us, including inquiries, feedback, or support requests.

1.2 Non-Personal Information

Non-personal information is data that cannot be used to identify you individually. This may include:

  • Technical information: IP address, browser type, operating system, device type, internet service provider, pages visited on the Website, time spent on pages, and other similar usage data.
  • Aggregated data: Information about trends, user behavior, and Website performance that is grouped and anonymized, such as the number of visitors to a page or popular product categories.

We may collect non-personal information automatically through cookies, web beacons, and other tracking technologies (see Section 3 for more details).

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Process and fulfill orders: Verify your identity, process payments, ship products to your specified address, and provide order confirmations and updates.
  • Provide customer support: Respond to your inquiries, resolve issues, and assist with product-related questions or concerns.
  • Manage your account: Maintain and update your account information, track your order history, and personalize your Website experience.
  • Improve our services: Analyze usage data to enhance the Website’s functionality, optimize product offerings, and develop new features that meet customer needs.
  • Communicate with you: Send you important updates (e.g., order status, policy changes), promotional materials (e.g., discounts, new product launches) if you have opted in to receive such communications, and respond to your requests for information.
  • Ensure security: Detect and prevent fraud, unauthorized access, or other security breaches, and protect the Website and our users.
  • Comply with legal obligations: Fulfill regulatory requirements, respond to legal requests, and enforce our terms of service.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on the Website. Cookies are small text files stored on your device that collect information about your browsing activities.

3.1 Types of Cookies We Use

  • Necessary cookies: Essential for the Website to function properly (e.g., enabling account login, processing orders). These cookies cannot be disabled.
  • Analytical cookies: Help us analyze how users interact with the Website (e.g., which pages are visited most often) to improve performance and usability.
  • Marketing cookies: Used to deliver personalized promotional content based on your interests and browsing history, both on our Website and third-party platforms.

3.2 Your Cookie Choices

You can manage or disable cookies through your browser settings. However, disabling necessary cookies may limit your ability to use certain features of the Website (e.g., placing orders, accessing your account). For more information on how to control cookies, refer to your browser’s help documentation.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your consent. We may disclose your information in the following circumstances:

  • To third-party service providers: We share information with trusted partners who perform services on our behalf, such as payment processing (e.g., PayPal, credit card processors), shipping and delivery (e.g., USPS, UPS), IT support, and marketing assistance. These providers are contractually obligated to protect your information and only use it to fulfill the services we request.
  • For legal reasons: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • In business transactions: If we are involved in a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on the Website if such a transfer occurs.
  • With your consent: We may disclose your information to third parties if you explicitly agree to the disclosure.

5. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, or alteration. These measures include:

  • Encryption of sensitive data (e.g., payment information) during transmission and storage.
  • Secure servers and access controls to limit access to personal information.
  • Regular security audits and updates to our systems and processes.

While we strive to protect your information, no security measure is 100% foolproof. We cannot guarantee the absolute security of your data, and you acknowledge that you provide information at your own risk.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask to update or correct inaccurate or incomplete personal information.
  • Deletion: Request the deletion of your personal information, subject to legal or business obligations that require us to retain it.
  • Opt-out: Unsubscribe from promotional communications by following the “unsubscribe” link in our emails or contacting us at service@aiblb.com.
  • Withdraw consent: If you previously consented to the collection or use of your information, you may withdraw your consent at any time (this will not affect the lawfulness of processing based on consent before withdrawal).

To exercise these rights, please contact us using the information provided in the “Contact Us” section below. We may request verification of your identity to ensure the security of your information before processing your request.

7. Third-Party Links

The Website may contain links to third-party websites (e.g., social media platforms, partner sites). This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Website after the updated Privacy Policy is posted constitutes your acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

  • Email: service@aiblb.com
  • Mailing Address:ARTISAN CRAFT DESIGN INC.21322 SPRINGBROOK HOLLOW CTSPRING, TX 77379United States

We will respond to your inquiry within a reasonable timeframe.